| Type | Division of Intuit; serves small to mid-market banks and credit unions |
|---|---|
| Industry | Computer software; financial services |
| Key people | Sasan Goodarzi, President |
| Products | Consumer Internet banking and lending platforms; online financial management (OFM) programs |
| Employees | 800 |
| Website | http://www.digitalinsight.com |
Digital Insight (DI), a division of Intuit Inc., is one of the largest providers of outsourced online financial management (OFM) solutions to U.S. mid-market banks and credit unions,[1] with nearly 1,700 institutions served.[2] Applications offered by DI include consumer and business Internet banking, electronic bill payment and presentment, personal and small business online financial management, mobile banking, online account opening, funds transfer, and financial institution website development and hosting. The firm also provides client support programs with downloadable customizable materials to help financial institutions better market their online banking services.[1]
Digital Insight’s most recent product introductions are two OFM tools offered exclusively through banks and credit unions: FinanceWorks for consumers, released in September 2008, and Small Business FinanceWorks for small business owners, released in February 2009.[3][4]
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Intuit – maker of Quicken, TurboTax, and other financial programs for consumers and tax professionals – acquired Digital Insight in 2007[5] to expand its market to financial institutions. With the introductions of FinanceWorks in 2008 and Small Business FinanceWorks in 2009, the company entered the online financial management arena.
Aite Group listed Digital Insight as one of the “Leading U.S. Small-Business Banking Technology Providers” in its August 2007 report The Online Small-Business Banking Strategies of Large U.S. Banks.[5] Digital Insight also won the ACE (Achievement in Customer Excellence) Award in 2005, 2006, 2007, and 2008; it is currently under consideration for the 2009 award, from CustomerSat Inc., for Client Service Satisfaction.[6][7]